Friday: 9:00 AM – 5:00 PM
3138 Kimball Ave, Waterloo, IA 50702

Our Staff

Dr. Annette Redman, Au.D.

Doctor of Audiology

Annette Redman has lived the majority of her life in Black Hawk County. She became an audiologist over twenty years ago after completion of her Bachelor’s degree with highest honors at UNI. She continued her studies to include a Master’s degree also from UNI and then achieving her Doctorate in Audiology from A. T. Still University in Mesa, Arizona. She has worked clinically in private practice at NewSound Hearing Centers since 1994 and in addition to her duties in fitting hearing instruments, she has taken a special interest in writing and developing coping strategies and other related hearing rehabilitation for the hearing impaired and their families. She has given numerous public talks and was awarded Toastmaster of the Year by the local Waterloo 101 Toastmasters Club in the late 1990s. She also is a “Person You Should Know” designate and in this role speaks three times a year on the campus at UNI to the Human Relations class within the department of education at UNI. She is the Educational Chair of the Iowa Hearing Association and was awarded the Dispenser of the Year in 2006. She has been married for over thirty years and has three children. She is active in her church and has been on her church board for six years including two as the Chair and enjoys reading, exercising and gardening and has a special interest in military history and the Civil War in particular.

Dr. Annette Redman, Au.D.

Seema Arab, Au.D.

Doctor of Audiology

Seema joined NewSound in 2005. She has her Au.D from Salus University in Pennsylvania, M.S. in Audiology from Howard University in Washington, D.C. and her B.A. in Speech and Hearing Sciences from the University of Iowa. Seema is a member of the Iowa Hearing Association of Hearing Health Professionals. As an experienced and trained professional, she takes a minimum of 16 hours of continuing education classes annually along with specialized manufacturer training.

Seema Arab, Au.D.

Dr. Jim Urbanski, Au.D.

Doctor of Audiology

James “Jim” Urbanski, Au.D. began working for NewSound Hearing Centers in July of 2017. Dr. Urbanski completed his Clinical Doctorate in Audiology (Au.D) from the University of Akron in May of 2017, following his clinical externship training at the Cleveland Clinic Foundation.

He is a member of the American Speech Language and Hearing Association (ASHA), American Academy of Audiology, and holds professional licensure in the state of Iowa in Audiology and Hearing Instrument Dispensing.

Jim’s professional interests include tinnitus evaluation/management, custom hearing protection solutions, single-sided deafness solutions, and recommending assistive hearing technology. He provides innovative hearing solutions for his community regardless of age, prior hearing aid experience, and budget.

In his spare time Jim can be found either on the golf course, playing his guitar, or spending time with his beautiful wife, Dana.

Dr. Jim Urbanski, Au.D.

Trevor Wright

Audio Technician

Trevor joined NewSound Hearing Centers in August of 2018. He graduated with his B.S. in Communication Sciences and Disorders from the University of Wisconsin- Madison in the spring of 2018. His goal is to eventually obtain his AuD and become a fully licensed audiologist.

Trevor grew up in Southwest Wisconsin and enjoys all outdoor activities!

Trevor Wright

Karen Jones

Patient Services Coordinator

My career started with NewSound Hearing Centers in March of 1999. As office manager I oversee the operations of the business, which means I wear a lot of hats. That is a good thing because I love hats, and I am doing something different throughout the day.

My background has always been in customer service from U S West telephone company to Siefert’s women’s clothing stores.

My husband retired a couple years ago and he is enjoying his days working in the yard in the summer months and working in our house in the winter months. My social calendar stays full as a member of Beta Sigma Phi, an international woman’s organization or with my church.

Karen Jones

Jayne Gulden

Patient Services Coordinator

Jayne Gulden

Sandra Murray

Patient Services Coordinator

Sandra Murray

Rachel Miller

Patient Service Coordinator

Hi my name is Rachael. I am married, living in Waterloo, IA. I have 2 children and 2 grandchildren. I just welcomed my newest grandson! I have 13 years of receptionist experience that I bring to the table. I look forward to meeting more people and staying here a very long time!!

Rachel Miller

Customer Reviews

Frank Swallow, on Google+

Schedule Your Free Hearing Consultation

Schedule Now